RESOURCES · FIELD NOTES, GUIDES, RESEARCH

Field notes from investigative teams.

Resources for investigators, analysts, and their teams

All resources

49 articles
Blog 6 MINUTE READ

The Security Incident Is Closed. | Who Decided the Underlying Pattern Is No Longer Relevant?

Target's malware detection system flagged the intrusion twice, days apart. Each alert was evaluated as though it were …

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Blog 7 MINUTE READ

Why Modern Investigations Need More Than a System of Record: | The Case for Deep Discovery

TD Bank recorded the same customer's cash deposits more than 500 times — over $400 million in transactions. Each report …

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Blog 6 MINUTE READ

Are You Tracking Repeat Retail Offenders — | or Repeatedly Rediscovering the Same Network?

84 fraudulent transactions. 9 debit cards. 3 retail banners. One operation. No single store's repeat-offender list ever …

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Blog 8 MINUTE READ

If the Most Important Connection Sits Outside the Case, | Why Is the Case Still the Center of Investigation Technology?

Samuel Little confessed to 90 killings across 19 states over four decades. The FBI confirmed 61. Most of his victims had …

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Blog 7 MINUTE READ

If the Same Counterfeit Network Reappears After Every Takedown, What Exactly Did You Disrupt?

A listing removed is not a network disrupted. When the same supplier relationship, payment rail, and product images …

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Blog 6 MINUTE READ

Reality Check: How Real Investigators Really Use (and Don’t Use) AI Today

A candid Q&A with a police chief and detective on what AI actually helps with in frontline investigations—and what still …

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Blog 6 MINUTE READ

The Human Factor: Why Investigators Still Matter When AI Signs the First Draft

"Human-in-the-loop" is a policy statement until an agency can prove, after the fact, what a reviewer actually checked. …

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Blog 6 MINUTE READ

Closing the Small-Parcel Loophole: AI at the Border

De-minimis rule changes have pushed millions of low-value parcels into real customs scrutiny. The volume is too large …

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Blog 7 MINUTE READ

The New Counterfeit Supply Chain: Mapping Micro-Sellers with AI

Counterfeit activity has shifted from a few large hubs to swarms of micro-sellers across marketplaces and social …

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Blog 6 MINUTE READ

Human Trafficking & Sex Trade: When the Algorithm, Not the Trafficker, Does the Hiding

This third chapter of Criminal Minds, Rewired examines why human trafficking victims stay hidden less through deliberate …

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Blog 6 MINUTE READ

Drug Trafficking: The Supply Chain Automated Before the Case File Could Catch Up

In this second part of the Criminal Minds, Rewired series, we look at why drug trafficking now runs like a logistics …

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Blog 6 MINUTE READ

Authenticity Under Attack: When Platforms Reward Synthetic Credibility

Deepfake ads, cloned executive voices, and AI-generated brand replicas are no longer rare incidents — they are a …

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Blog 6 MINUTE READ

Organized Retail Crime: The Crew Coordinates as One Network. The Case Files Don’t.

Three stores in three states log the same resale account, the same vehicle, and the same reseller handle as three …

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Blog 8 MINUTE READ

AI and Dupe Culture: When Brand Monitoring Was Built for the Wrong Signal

AI-assisted look-alikes now operate in phonetic, linguistic, and structural space — not just visual. Most brand …

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Blog 7 MINUTE READ

Why the U.S. Notorious Markets List Tells Only Half the Story

A market can be named on the U.S. Notorious Markets List, sanctioned by reputation, and still reappear years later. What …

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Blog 5 MINUTE READ

How Online Fraud Becomes Physical Theft

A $50 BOPIS order is rarely about the $50. It's a test of whether a store's pickup counter will release merchandise …

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Blog 7 MINUTE READ

Thinking Like the Criminal: How LP Teams Outsmart Organized Retail Crime

Organized retail crime (ORC) is structured and repeatable, run like a business with defined roles and playbooks. The …

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Blog 5 MINUTE READ

Mistaking “Hike” for “Nike”: Is AI Flooding Your Team with False Positives?

AI-driven takedown tools promised faster brand protection. For many teams, they delivered a different problem, queues …

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Blog 6 MINUTE READ

Transforming SOCMINT into Actionable Investigations

Social media monitoring teams can capture a post in seconds. Turning that capture into evidence that survives a case …

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Blog 5 MINUTE READ

Where AI Actually Helps: Trademark Clearance, Correlation, and the Limits of Automated Enforcement

A closer look at where AI genuinely reduces friction in trademark enforcement, clearance search and cross-marketplace …

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Blog 7 MINUTE READ

Can You Enforce What You Can’t Prove You Own? AI Authorship and the Brand Enforcement Gap

Before a brand sends a takedown notice over AI-assisted creative, its legal team needs an answer to a harder question: …

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Blog 5 MINUTE READ

Three IP Verdicts, One Common Thread: The Evidence Existed Before the Lawsuit Did

Chanel, Shein, and Rhode all won or settled on terms that turned on records assembled long before anyone filed a …

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Blog 6 MINUTE READ

Smarter Policing Through Unified Data: Why the Video Wall Isn’t the Same as Unified Data

Real-time crime centers put every feed on one screen. That's not the same as connecting the records behind them. This …

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Blog 6 MINUTE READ

ORC Rings Run Their Playbook on Social Media: Why the Signal Still Arrives After the Loss

The Nordstrom Topanga smash-and-grab and the arrest of a TikTok haul influencer both trace back to the same platforms. …

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Blog 7 MINUTE READ

The Price Gap Was the Signal. Inflation Just Erased It.

As tariff-driven price increases push genuine goods toward counterfeit price points, the anomaly thresholds brand …

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Blog 6 MINUTE READ

The Counterfeit Packaging Crisis No One’s Talking About

Brands have spent a decade adding holograms, QR codes, and tamper seals to packaging. Counterfeiters have spent that …

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Blog 5 MINUTE READ

Empowering Investigations: Who Answers for the Algorithm’s Flag

ALPR and predictive analytics have spread through law enforcement faster than the governance built to explain them. This …

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Blog 5 MINUTE READ

When the Shrink Number Stops at the Door: Rethinking ORC Analytics

Store-level shrink metrics were built to explain a single location's losses. Organized retail crime rings don't stay …

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Blog 5 MINUTE READ

More Detection Layers, Same Bottleneck: What IoT and Blockchain Don’t Fix in Counterfeit Enforcement

RFID tags, blockchain certificates, and AI image scanners have each made a real technical problem easier to solve. None …

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Blog 5 MINUTE READ

Same Platforms, New Twists: How Modern Counterfeiters Are Using Technology to Sell fakes

For years, brand protection leaned on consumer complaints as an early warning signal. That signal is drying up as more …

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Blog 5 MINUTE READ

Data on Trial: A Police Chief’s Perspective on the Challenges of Modern Drug Investigations in Brazil

In this interview, we speak with a senior Police Chief (Delegado de Polícia) from Brazil’s Civil Police, who has …

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Blog 8 MINUTE READ

Interview with a Brazilian Detective: Uncovering the Challenges of Drug Investigations

In a recent interview, a Brazilian detective shared insights into the complex challenges faced during drug-related …

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Blog 5 MINUTE READ

Connecting the Dots: Why the RMS Was Never Built to See the Network

The bottleneck in drug and narcotics investigations usually isn't data volume, it's where that data lives. This article …

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Blog 5 MINUTE READ

How Bad Actors Exploit Chatbots for Counterfeiting: Same Trust Signal, Opposite Intent

Brands spent years training customers to trust bot-mediated conversations. Counterfeiters are now the ones cashing in on …

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Blog 5 MINUTE READ

Amazon Haul Stopped Being an Experiment: What That Means for Brand Protection

Amazon Haul launched as a discount side project and has since expanded to more than 25 markets, dropped its beta label, …

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Blog 5 MINUTE READ

Preserving Timeless Elegance with Tech: Why Authenticating an Item Isn’t the Same as Finding the Network Selling Fakes

NFC tags and blockchain ledgers can prove a single handbag is genuine. They do nothing to reveal the sellers, listings, …

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Blog 7 MINUTE READ

Human + AI Investigations: The Work Didn’t Disappear, It Moved to Verification

AI-driven tip prioritization is credited with helping investigators handle a backlog of millions of cyber tips. What …

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Blog 6 MINUTE READ

Temu’s Counterfeit Problem Outlived the Loophole Everyone Blamed for It

The de minimis exemption that let low-value China-origin parcels skip tariffs and customs scrutiny closed in 2025. …

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Blog 6 MINUTE READ

Removing Counterfeits on TikTok: Why Reporting Isn’t the Same as Enforcement

A practical guide to reporting counterfeits on TikTok, and why the reporting form is only the first step in a workflow …

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Blog 6 MINUTE READ

Navigating Brand Infringement on TikTok’s Counterfeit Playground

TikTok's counterfeit problem isn't one network to shut down. It's thousands of teenage drop-shippers, rep agents, and …

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Blog 6 MINUTE READ

When the Case Closes, the Counterfeit Network Doesn’t

Enforcement keeps dismantling counterfeit drug operations one raid at a time, but the recurring names across DEA, …

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Blog 9 MINUTE READ

AI in IP and Brand Protection — Where It Actually Changes the Work

AI is reshaping specific tasks in IP and brand protection investigations. Not all of them, and not in the ways the …

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Blog 6 MINUTE READ

The Multichannel Scam Problem Isn’t the Channels: It’s the Case File

Scammers now move a single operation across email, voice, video, and marketplace listings without missing a beat. Brand …

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Blog 5 MINUTE READ

Which AI-Triggered Infringement Defenses Actually Hold Up Under Volume

Two-factor authentication and awareness training won't stop a synthetic listing that never existed an hour ago. Here's …

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Blog 6 MINUTE READ

Combating Superfakes: Why Individual Takedowns Aren’t Enough to Stop the Network

Superfake enforcement stalls when every listing is treated as its own case. The pattern that matters is the one that …

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Blog 6 MINUTE READ

Beyond Takedowns: Why the Listing Is Not the Problem

Most brand protection teams measure success in takedown counts. The sellers generating those listings keep reappearing. …

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Blog 5 MINUTE READ

When Every Fake Is Unique: What Generative AI Actually Broke in Brand Protection

Security researchers have tied generative AI tools to roughly 100,000 websites impersonating brands. The bigger problem …

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Blog 5 MINUTE READ

Amazon’s Counterfeit Notices Fell 35%: The Data Didn’t Grow, It Got Connected

A drop in enforcement notices usually means brands are finding less infringement, or giving up on reporting it. Amazon's …

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Blog 7 MINUTE READ

Gray Market or Counterfeit? The Same Seller, Two Investigative Files

A genuine watch sold outside its authorized channel and a counterfeit sold by the same marketplace account can look …

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