Solution · Retail Loss Prevention & ORC
The Smash-and-Grab Is Obvious.
The Visits Before It Aren’t.
Two petty thefts can be breadcrumbs from an organized ring. A small shoplift can be a test run for a bigger break-in.
Nobody misses a smash-and-grab. What gets missed is everything before it: the walkout that tested how fast staff respond, the person who asked when the night delivery arrives, the alarm that tripped after hours with nothing taken. Those details are spread across stores and departments. Hubstream gives loss prevention one place to bring them together, see the broader picture, and build the case.
How It Begins · What Teams Report
It Starts With One Small Report.
Each one looks small. Some of them are the start of something bigger.
A Petty Theft.
Or a Breadcrumb.
Crews spread small thefts across stores and days, and check out a location before a bigger hit. Each report is handled correctly on its own, so the pattern only appears when someone puts them together.
A small theft.
Filed and closed.
Or the first visit before a break-in.
- The same people or vehicle at other stores, weeks apart
- A walkout that tested how quickly staff respond
- Questions about delivery times, cash pickups, or closing
- After-hours alarms or a back door found unlocked
- The same high-value products, targeted every time
- Returns or online listings moving the same items
- A combined loss that may meet a state aggregation threshold
Loss Prevention
Shouldn’t Work Alone.
The details that connect a petty theft to a larger operation often sit with other teams. Hubstream brings what each of them sees into the same record, with each team seeing only what it should.
Store Teams
Walkouts, suspicious visits, odd questions about deliveries or closing time, and the people and vehicles they noticed.
Security & Facilities
After-hours alarms, door and access events, damaged locks, and video from the store and the parking lot.
HR & Employee Relations
Concerns about an employee whose schedule, access, or contacts line up with a pattern of losses.
E-commerce & Fraud
Suspicious returns, online orders picked up in store, and marketplace listings for your products.
Corporate Investigations & Legal
Earlier cases, known subjects, and the documentation needed for civil recovery or a referral.
Law Enforcement Partners
Police reports, arrests, and other agencies’ cases that connect to the people or vehicles in yours.
One Platform.
Every Step.
From the Store Floor
to the Courtroom.
Reporting From Every Team
Store associates report from a phone, a web form, or a browser, with the same fields every time: who, what vehicle, what method, what products, and how much. Security, HR, and e-commerce teams can add what they see to the same record. Consistent details are what make incidents comparable later.
Repeat Offender and Crew Profiles
People, vehicles, and associates keep their history across every store and case they appear in. When a new report looks like someone already on file, Hubstream flags the possible match, and an investigator decides whether it is the same person.
Connect Incidents Across Stores
Search every incident by person, vehicle, method, product, or location, including aliases recorded in Hubstream, across all stores and regions, including the small ones that were filed and closed. See the same results as a list, a connections chart, a map, or a timeline without searching again.
Follow the Goods Online
Record online listings, seller accounts, resale locations, and suspicious returns next to the store incidents they relate to. When the products stolen from your stores show up for sale, the link to the crew is already in the case.
Case Packages for Police and Prosecutors
Bring the series together in one case: every linked incident, the combined value, a timeline, and evidence with chain of custody. Export it as a document, or give a law enforcement partner controlled, read-only access to the case.
An AI Assistant That Sees the Pattern
Select a group of incident reports, from one store or many, and ask a question in plain words, such as “What do these reports have in common?” The AI Assistant summarizes the shared characteristics and behaviors, and every answer shows which report it came from.
One Record.
Every Level of the Team.
Store Teams
A quick, consistent way to report what happened without long forms or calls up the chain. What they record at the store is what investigators use later, so the details they notice don’t get lost in a free-text box.
LP, AP & ORC Investigators
One place to see every incident tied to a person, vehicle, or method, across the whole region. Less time pulling reports from district inboxes and spreadsheets, more time building cases that police and prosecutors can act on.
LP Leadership
A live view of repeat offenders, hot-spot stores, targeted products, and case outcomes, so you can see where organized activity is concentrated and show what the program is recovering.
Two Petty Thefts. One Break-In.
How the visits before a smash-and-grab come to light.
- 01 / Overnight, a store’s jewelry cases are smashed and emptied. The break-in is reported right away, with video of two people and a gray SUV, plate starting with 1FAKE.
- 02 / The investigator searches the past 60 days for the vehicle, the people, and the store. Hubstream brings back two small walkouts at the same counter, filed and closed at the store.
- 03 / The same search finds a store manager’s note about a man asking when the night delivery arrives, and a security report of a back door alarm two nights before. One matches the description, one the timing.
- 04 / The investigator links all five events into one case with a timeline and the evidence from each team, and shares it with the police partner. A similar pattern at another store gets reviewed before anything else happens there.
What Makes the
Difference
Built to Investigate, Not Just Record
Recording incidents is the start. Hubstream is built for what comes next: seeing which incidents belong together, who is behind them, and how to turn the series into a case that holds up.
Every Department, One Picture
Store thefts, after-hours alarms, employee concerns, suspicious returns, and online resale sit side by side in the same record, so a connection between them doesn’t depend on two teams happening to talk.
An AI Assistant Built Responsibly
Select incident reports from any store or department, and the Hubstream AI Assistant summarizes what they share: similar descriptions, vehicles, methods, times, and behaviors. You see the pattern, with every point linked to the report it came from. Responsible AI by design: role-based access control decides who can see each store’s and department’s records, and the AI Assistant only works with the records the person asking is allowed to see. All detail will be reviewed by an investigator.
Try It on Your Own Incidents
Start with a pilot using a region’s recent incidents, with forms and workflows set up to match how your program works. See what connects before you commit, then expand to more stores, more teams, and more case types without rebuilding.
See an ORC Case
Come Together
A quick walkthrough shows store and department reporting, repeat offender profiles, connecting small incidents to bigger ones across stores, following goods online, and building a case package for your police partners.